U.S. Pre Sales CR

Heredia, CR
Costa Rica





BORN Group is seeking a U.S. Pre Sales Agent in Costa Rica to join our team working remotely. If you are an experienced e-Commerce Pre Sales Agent and willing to push the boundaries of your knowledge and drive your career forward, we want to hear from you! If you have a flare for understanding business objectives and a good appreciation of technology solutions, this role is for you.


Key Responsibilities:

- Own opportunities end to end: Lead qualification to Lead closure

- Elicit requirement from the client
- Provide scope clarity to Practices (Tech/Creative/Digital Marketing/Content/PMO)

- Platform/solution demo

- Platform comparison study and recommendation
- Own the Bid response document
- Costing and Profitability calculation
- Weekly reporting to Leadership team on Opportunity status 
- Point Of View / Capabilities deck creation
- Client Presentations

- Liaise with offshore teams for necessary inputs (Estimates/Solutions/Approvals) 



- Has e-Commerce expertise at least in one leading platform (SAP Hybris, SF Commerce Cloud, Adobe Magento, Commerce Tools, Big Commerce, etc.) and exposure to others.

- Has been a Presales Consultant / Business Analyst or Solution architect in past avatars.

-  Has worked with distributed teams in the past (teams spread across the US, UK, Asia, etc)



  • Good attitude, commitment, and communication skills
  • Good written and spoken English knowledge  
  • Has good proposal preparation experience
  • MS Office skills (Word, Excel, PPT)


Nice To Have:

  • Willingness to travel to client locations for sales pitches (US / UK)
  • Functional Certification in any of the leading eCommerce platforms



BORN is an award-winning global digital agency with a core focus on creative, content, and commerce. We provide a holistic suite of market-leading services, from large-scale image production to bespoke content experiences and innovative eCommerce solutions. Our evolution over 25 years represents our passion for delivering fully integrated creative work to our global clients.